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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Taylor

Jennifer Taylor

October 21, 2026

5  out of  5
rating by Jennifer Taylor
"I have been so fortunate to be working with Heidi from Jake Johnston State Farm Yerington office. Heidi is always professional and responsive to any issues and whenever she needs to research an answer, I know she will follow up and that is very appreciated."
We responded:
"Jennifer, thank you for taking the time to leave us a review! I'm glad to hear that our team has been professional and responsive to your needs. We appreciate your support and are happy to have you as part of our office family. Let us know if we can help with anything else!"
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Sandy Kincaid

October 15, 2026

5  out of  5
rating by Sandy Kincaid
"Heidi at Jake Johnston State Farm Insurance in Yerington, NV is awesome to work with! She is more than detail oriented and is great at communication and follow up. We are very happy with her and all of the staff in Yerington. Thank you Heidi!"
We responded:
"Thank you for taking the time to leave us a review, Sandy! I'm glad to hear that Heidi has been so helpful and attentive with her communication and follow-up. We're happy to have you as part of our office family in Yerington. Let us know if we can help with anything else!"
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Karen Mathias

October 13, 2026

4  out of  5
rating by Karen Mathias
"Heidi was very helpful"
We responded:
"Thank you for your review, Karen. I'm glad to hear Heidi was able to assist you. We always aim to provide helpful service. Let us know if we can help with anything else!"
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Glenn Crumpton

October 13, 2026

5  out of  5
rating by Glenn Crumpton
"My agent's name was Chris and he was amazing. Very upbeat and helpful. Great experience. Every business should have employees so helpful"
We responded:
"Thank you, Glenn! I'm happy to know you had such a positive experience with our team. We aim to provide helpful and upbeat service to everyone who walks through our doors. Let us know if we can help with anything else!"
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William Robertson

October 13, 2026

5  out of  5
rating by William Robertson
"For over 40 years State Farm Insurance has always been there. It is always a pleasure when contacting my Agent's Office (Jake Johnson's) Office in Yerington, Nv.
The Staff are always very friendly and knowledgeable.
Service like the old days for sure. Keep up the good work Jake and Team."
We responded:
"Thank you, William! I'm really happy to hear that you've had such a positive experience with our office over the years. It's great to know that our team's friendliness and knowledge have made a difference for you. We appreciate your support and look forward to continuing to provide that "old days" service you value. Let us know if we can help with anything else!"
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Florence Glazier

October 12, 2026

5  out of  5
rating by Florence Glazier
"Solved my billing problem..Chris did great"
We responded:
"Florence, thank you for taking the time to leave us a review! I'm happy to hear that we were able to help with your billing issue. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Gustavo Velasquez

October 5, 2026

5  out of  5
rating by Gustavo Velasquez
"Liz was absolutely wonderful to work with! She made transferring my insurance easy and stress free. She was incredibly responsive, always quick to answer my questions, and made sure I understood everything throughout the process. Her helpfulness and excellent customer service made the whole experience seamless!"
We responded:
"Gustavo, I'm so happy to hear that Liz made your insurance transfer easy and stress-free. It's great to know she was responsive and ensured you understood everything. We strive to provide excellent customer service, and I'm glad Liz delivered that for you!"
Profile photo of Rison Pereira

Rison Pereira

October 2, 2026

5  out of  5
rating by Rison Pereira
"Chris was able to answer a lot of my questions I had. Very informative and friendly. Would highly recommend working with him."
We responded:
"Thank you, Rison! I'm glad Chris was able to provide you with the information you needed and that you found him friendly and helpful. We appreciate your recommendation and are here if you need anything else!"
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jonathan christensen

October 2, 2026

5  out of  5
rating by jonathan christensen
"Best service I’ve had in a very long time! I couldn’t have asked for anything better, thanks to Christopher Collins!!"
We responded:
"Thank you, Jonathan! I'm glad you had such a positive experience with our office. We're always here if you need anything else!"
Profile photo of Sarah Humildad

Sarah Humildad

October 1, 2026

5  out of  5
rating by Sarah Humildad
"I have been insured with this State Farm office for over 8 years. In that time, I’ve had an auto claim due to heavy snows and the claims process was quick and straightforward. Whenever I’ve needed to review my auto policy, they are quick to respond and get me the info I need.
I became a first time homeowner about a year ago and getting my policy set up was SO EASY.
They have a loyal and happy customer!"
We responded:
"Thank you for the review! If you need anything regarding car insurance, home insurance, or financial services we are here to help!
- Jake from State Farm"
Profile photo of Brenda L Collins

Brenda L Collins

September 28, 2026

5  out of  5
rating by Brenda L Collins
"Chris provided top tier customer service! He was professional, super responsive, and made sure I got exactly what I needed. If you want great care and attention to detail, ask for Chris!"
We responded:
"Brenda, I'm really happy to hear that Chris delivered such excellent service and made sure you got exactly what you needed. We always aim to provide great care and attention to detail!"
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Cathy Imhoff

September 25, 2026

5  out of  5
rating by Cathy Imhoff
"I have a wonderful experience with Elizabeth Imhoff. Letting me know about my car n rental insurance. Let's not forget Life also. Warm smile n personality."
We responded:
"Thank you, Cathy! I'm glad to hear that Elizabeth provided you with such a positive experience and helped you with your insurance needs. Her warm smile and personality truly make a difference. We're always here if you need anything else!"
Profile photo of Kimberley Brooks

Kimberley Brooks

September 25, 2026

5  out of  5
rating by Kimberley Brooks
"Heidi has been so helpful and takes her time to give me the best discounts and the best coverage for me and my daughter's needs. The whole office is great but Heidi in particular really knows her job and understands insurance needs with budget constraints in mind. She helped me with renters car and life insurance needs"
We responded:
"Thank you, Kimberley! I'm really happy to know that our office has been able to assist you and your daughter with your insurance needs while keeping budget in mind. It's great to hear that we've made a positive impact. We're always here to help if you need anything else!"
Profile photo of Natalie Hinsz

Natalie Hinsz

September 24, 2026

5  out of  5
rating by Natalie Hinsz
"Christy was great to deal with, super kind and helpful!"
We responded:
"Thank you, Natalie! I'm glad to hear you had a kind and helpful experience with our office. We always aim to make your experience a positive one. Let us know if we can help with anything else!"
Profile photo of Ruben Munoz

Ruben Munoz

September 24, 2026

5  out of  5
rating by Ruben Munoz
"Adalynne is fantastic! She took the time to explain everything thoroughly and made sure I understood my coverage and options. She made the whole process easy and stress-free. I highly recommend her!"
We responded:
"Ruben, thank you for taking the time to leave us a review! I'm happy to hear that Adalynne was able to make the process easy and stress-free for you. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Shayluh Belmarez

Shayluh Belmarez

September 24, 2026

5  out of  5
rating by Shayluh Belmarez
"I recently switched from another insurance company. I had the pleasure of working with Adalynne, and she was able to get me a much better price. She’s always helpful, patient, and makes sure I understand my coverage and options. I’m very happy I made the switch and would definitely recommend her to anyone looking for an insurance agent she’s awesome!"
We responded:
"Shayluh, thank you for taking the time to leave us a review! I'm glad to hear that Adalynne was able to assist you in finding a better price and that you feel confident in your coverage. We’re happy to have you with us and appreciate your recommendation. Feel free to reach out if you need anything else!"
Profile photo of Russell Olin

Russell Olin

September 23, 2026

5  out of  5
rating by Russell Olin
"Heidi was very helpful. My claim was handled quickly and efficiently. I've been with this agency since 1991."
We responded:
"Thank you, Russell! I'm happy to know your claim was handled smoothly. It's wonderful to have had you with us since 1991. We're always here to help if anything comes up!"
Profile photo of Carol Jones

Carol Jones

September 22, 2026

5  out of  5
rating by Carol Jones
"Stephanie Vawter with Jake Johnston's State Farm is amazing. She is so professional , knowledgeable and great at her job! Any time we get a new vehicle she gives us some options and what best works for us. Thank you again Stephanie."
We responded:
"Thank you, Carol! I'm really happy to hear that Stephanie has been able to provide you with professional and knowledgeable service. It's great to know she helps you find the best options for your vehicles. We appreciate your support!"
Profile photo of R W

R W

September 22, 2026

5  out of  5
rating by R W
"Heidi is AMAZING!! She has helped me with my policies adding and getting me exactly what will benefit me and my family I couldn’t have done it without her. I am so happy that she’s there and she is awesome so if you’re looking for a company definitely go to Heidi at Jake Johnson State Farm. You won’t be disappointed."
We responded:
"Thank you, R W! I'm really happy to know that our team has been able to assist you with your policies and provide the support you and your family need. It's wonderful to hear about the positive impact we've made. Don't hesitate to reach out if you need anything else!"
Profile photo of Nathan Kappeler

Nathan Kappeler

September 21, 2026

5  out of  5
rating by Nathan Kappeler
"Chris was fantastic to work with! Super friendly, attentive, and went out of his way to make sure I had a great experience. His customer service was top-notch — professional, responsive, and clearly cares about doing right by the people he helps. Highly recommend asking for Chris if you can!"
We responded:
"Thank you, Nathan! I'm glad to hear that our team made such a positive impact during your experience with us. We take pride in our dedication to providing excellent service, and it's wonderful to know we went above and beyond for you. We're grateful for your recommendation. Feel free to reach out if you need anything else!"
Profile photo of Jeremy Manuel

Jeremy Manuel

September 21, 2026

5  out of  5
rating by Jeremy Manuel
"Had a great phone call with Chris. He was friendly, professional, and made the whole conversation easy. Excellent customer service. Would definitely recommend."
We responded:
"Thank you, Jeremy! I'm happy to hear that Chris provided you with excellent customer service and made the conversation smooth and easy. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us!"
Profile photo of Angela Reynolds

Angela Reynolds

September 20, 2026

5  out of  5
rating by Angela Reynolds
"Christy is so friendly and helpful. A pleasure to work with."
We responded:
"Thank you, Angela! I'm happy to hear that Christy made your experience a pleasant one. We strive to provide friendly and helpful service to everyone. Feel free to reach out if you need anything else!"
Profile photo of Lisa Wright

Lisa Wright

September 20, 2026

5  out of  5
rating by Lisa Wright
"Christy and Stephanie are both great and so helpful. I have been a State Farm customer for more than 20 years. John Raker was my guy and when he retired I was uneasy about the change. Turns out, I had no reason to be uneasy. Jake and his team are equally as great."
We responded:
"Thank you, Lisa! I'm really happy to know that your transition to our team has been smooth and reassuring. We're grateful for your loyalty over the years. Let us know if we can help with anything else!"
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Michele Lynn

September 20, 2026

5  out of  5
rating by Michele Lynn
"Christy Summers was so professional and helpful, I really appreciate good customer service like this these days!"
We responded:
"Thank you, Michele! I'm glad to hear that Christy provided you with the professional and helpful service you value. We strive to offer great customer service, and it's wonderful to know we met your expectations. Feel free to reach out if you need anything else!"
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Nathan Garrison

September 20, 2026

5  out of  5
rating by Nathan Garrison
"Christy does an amazing job helping out! 10/10 would recommend"
We responded:
"Nathan, thank you for taking the time to leave us a review! I'm happy to hear that Christy provided you with such great assistance. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"